PLAYER WELLBEING

Responsible Play with BONU1

Treat play as entertainment and set clear limits for time and spending before you begin. This page explains when to pause, how to protect access to your account and where to look for support.

Play Only When Eligible

Use the app only if you meet the age, location and account-eligibility conditions shown in its current terms. Never use another person’s identity, mobile number or payment method to get around an account restriction.

Set Time and Spending Limits

  1. 1

    Choose a time to stop before opening a game.

  2. 2

    Write down a fixed ₹ entertainment amount that you can afford to lose.

  3. 3

    Do not increase either limit during the same session.

  4. 4

    Review the result only after the planned break, not while emotions are high.

Keep Play Separate from Essential Money

Do not use money needed for rent, food, bills, education, medical needs, debt payments or savings goals. Borrowing to play turns entertainment into financial pressure.

A win is never guaranteed and a visual game sequence is not proof that the next outcome will be favourable.

Never Chase Losses

Increasing stakes or extending a session to recover a loss can remove the limit you set. Stop at the original boundary even when the result feels unfinished.

Take a Break When Play Changes

  • Pause if you feel anxious, angry, secretive or unable to stop.
  • Step away if play interrupts sleep, work, study or relationships.
  • Ask a trusted person to help you protect access to money and apps.
  • Use professional support in your area if the behaviour no longer feels controlled.

Protect Your Account

Keep passwords and OTPs private, use the device lock and do not leave an active session open on a shared phone. Use the support option shown inside the app if you see access you do not recognise.

Find Support

If play is causing harm, stop using the app and speak with a qualified local mental-health or financial-support service. In an immediate crisis, contact local emergency services.